Privacy policy.

Effective Date: October 2025

Hello, Florrie (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our website or work with us.

1. Who We Are

Hello, Florrie is a web design studio based in Canada. We create websites and digital design services for creative, product-based businesses.

If you have any questions about this policy, contact:
Email: hello@florrie.studio

2. The Information We Collect

We may collect the following information:

  • Identity and Contact Data: name, email, phone number, business name, billing address

  • Project Data: information you provide about your business, brand, or project goals

  • Technical Data: IP address, browser type, device information, website usage (through cookies or analytics tools)

We do not intentionally collect data from children or sensitive personal information (such as health or political data).

3. How We Collect Information

We collect data when you:

  • Fill out a contact or inquiry form

  • Book a consultation or make a purchase

  • Subscribe to updates or resources

  • Browse our website (via cookies and analytics tools)

4. How We Use Your Information

We use your data to:

  • Provide services you request and communicate about your project

  • Process payments and send invoices

  • Improve our website and offerings

  • Send occasional updates or marketing (only if you’ve opted in)

We only use your personal information when the law allows, such as to fulfill a contract, comply with legal obligations, or pursue legitimate business interests.

5. Marketing and Communication

You may receive emails or updates if you have opted in or are an existing client. You can unsubscribe anytime by clicking “unsubscribe” in an email or by contacting us directly.

6. Sharing Your Information

We do not sell your data. We may share it with:

  • Trusted service providers (such as payment processors, email platforms, or web hosting)

  • Legal or regulatory bodies if required by law

All third-party providers are required to handle your data securely and in line with privacy laws.

7. International Data

If you are based outside Canada, your information may be transferred and processed in Canada. We take reasonable steps to ensure that your data remains protected wherever it is processed.

8. Data Retention

We retain personal data only for as long as necessary to provide services, meet legal requirements, or resolve disputes.

9. Your Rights

Depending on your location (for example, under GDPR or Canada’s PIPEDA), you may have the right to:

  • Access, correct, or delete your data

  • Withdraw consent at any time

  • Request data portability

To exercise these rights, contact hello@florrie.studio.

10. Cookies

Our website uses cookies to improve user experience and analyze traffic. You can adjust your browser settings to refuse cookies, but some features may not work properly.

11. Updates to This Policy

We may update this Privacy Policy occasionally. The updated version will always be posted on this page with a new effective date.